iPass

The brand's green background and a light card in the center with one task per screen, a short title and a single primary button. Light green always moves forward, petrol always retakes.

1. 

   01 / 05

   Sign-in and document

   Login with email or phone and, right after, a simple choice between driver's license (CNH) and ID card (RG). Those who already have a photo can attach front and back (up to 5 MB), and those who don't can take one on the spot with the "Take photo" button.

2. 

   02 / 05

   From computer to phone

   If registration starts on a computer, a QR code and a link move the capture to the phone, where the camera is better. When the selfie comes back with an issue, the app lets people know in a calm tone ("but don't worry!") and asks them to retake it, instead of rejecting the request.

3. 

   03 / 05

   Document capture

   Four tips with icons before opening the camera (lighting, take it out of the plastic, fit it in the frame, legible details), the rear camera with the green frame, the legibility confirmation and, finally, the data read by OCR (name, CPF and date of birth) for the person to check before moving on.

4. 

   04 / 05

   Facial registration

   The same tip pattern for the selfie (no glasses, hat or mask, face centered), the oval guide on the camera, the question "Did the photo come out GOOD?" with a retake or confirmation, and the success screen that already gives directions for event day.

5. 

   05 / 05

   Errors with a way out

   When the image comes out blurry, the app shows the person's own blurry photo, says what happened with the "NO" highlighted and offers a single path: retake. No error codes or generic messages.

Two action colors with fixed roles (light green to move forward, petrol to retake), a light card on the brand green and large black headings: people understand the whole screen at a glance, even with phone in hand and in a hurry.